Shipping Policy

Effective Date: April 2, 2025

At PureStyleLuis, we are dedicated to providing you with the best shopping experience, which includes offering timely and reliable shipping services. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our website. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Methods and Delivery Times

We offer a range of shipping options to meet your needs. Delivery times may vary depending on your location and the shipping method selected.

Domestic Shipping (U.S.):

  • Standard Shipping: Delivery within 5-7 business days.

  • Expedited Shipping: Delivery within 2-3 business days.

  • Free Shipping: Available on orders over $50 for standard delivery within the U.S.

International Shipping:

  • Standard International Shipping: Delivery within 10-15 business days (depending on the destination country).

  • Express International Shipping: Delivery within 5-7 business days (available to select countries).

Please note that these shipping times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

2. Shipping Costs

Shipping costs are calculated based on your order size, delivery destination, and the shipping method selected during checkout. To see the exact shipping charges for your order:

  • Add items to your cart.

  • Proceed to checkout to review shipping options and costs before completing your order.

We offer free standard shipping on all domestic orders over $50. For orders under $50, shipping fees will be calculated during checkout.

International Orders:
Shipping costs for international orders will be calculated based on the destination country, and applicable duties or taxes may be charged upon delivery.

3. Order Processing Time

All orders are processed within 2-3 business days from the time your payment is confirmed. Business days do not include weekends or public holidays.

Note: During high-demand seasons (such as holidays or promotions), processing times may be slightly longer. We will notify you if there is any delay in processing your order.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, if applicable.

4. Tracking Your Order

After your order has shipped, you will receive an email with tracking information (if available). You can use the tracking number to check the status of your delivery on the courier’s website.

If you do not receive a tracking number or experience issues tracking your order, please contact our customer service team at purestyleluis@info, and we will be happy to assist you.

5. Shipping Restrictions

We currently offer shipping to the United States and select international countries. Please ensure that the destination address is valid and complete to avoid any delays or issues with delivery.

International Orders:
Customers placing international orders are responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the shipping costs and must be paid by the recipient.

6. Lost or Damaged Shipments

While we make every effort to ensure your products are securely packaged and shipped, sometimes issues can occur during transit. If your order is lost or damaged, please contact us within 7 days of receiving your shipment.

To expedite the process, please provide the following information:

  • Order number

  • Description of the damage or lost item(s)

  • Photos of the damaged item(s) (if applicable)

We will work with the carrier to resolve the issue and arrange for a replacement or refund.

7. Shipping Delays

While we strive to deliver your orders as quickly as possible, certain factors may cause delays, such as:

  • Weather conditions

  • Customs processing (for international orders)

  • High-volume periods (e.g., holidays, sales events)

  • Carrier delays

If your order is delayed, we will notify you and provide updated delivery estimates. We appreciate your understanding during these times.

8. Free Shipping Offer

We offer free standard shipping on all domestic orders over $50. To qualify for free shipping, your order total must meet this minimum threshold after discounts or promotions are applied. This offer only applies to standard shipping within the U.S.

9. Address Issues

It is important that you provide accurate and complete shipping information when placing your order. If we are unable to deliver to the provided address due to incorrect or incomplete information, we may need to contact you to request additional details or may cancel the order.

Address Change:
If you need to change the shipping address after placing an order, please contact us immediately at purestyleluis@info. Once your order has been processed or shipped, we may not be able to update the delivery address.

10. Returns and Exchanges

If you receive a product that is damaged, defective, or does not meet your expectations, please refer to our Return and Refund Policy for instructions on how to return or exchange the item. We are committed to ensuring that you are satisfied with your purchase.

11. Contact Us

If you have any questions about our Shipping Policy, shipping costs, or need assistance with your order, please feel free to contact us:

Email: purestyleluis@info
Phone: 098-890-0989
Address: 4221 Sweetwood Drive, Colorado, Centennial, United States
Website: https://purestyleluis.com